Money Back Guarantee

CivilServicePrep is so confident with its online product that we will refund your money in full if you fail any of the following written exams after using our website.

Terms and Agreement:

1. Refund request must be submitted within 15 days of receiving your test results and is limited to one refund request per client. No refunds will be issued 30 days after the test date.
2. You must submit by email a copy of your test results from the Civil Service government agency you applied to indicating that you were unsuccessful.
3. You must have completed a minimum of five (5) practice tests you are studying for and not performed any practice tests after the date of the testing, which you failed. Randomly guessed tests will not be considered completed tests.
4. If you are preparing for more than one exam, you are only entitled to a 50% refund unless you fail all exams for which you are preparing.
5. Refunds will be processed within 15 business days after refund request has been assessed. CivilServicePrep reserves the right to omit, change or edit the terms and agreement at anytime without advance notice to it's clients.